According to the director general of the directorate of eCitizen Services, Ambassador Isaac Ochieng, the platform now has 13.5 million active accounts.
“We have 13.5 million account holders and this service is open to any Kenyan who is 18 years old and above,” Ochieng said.
In a statement, Principal Secretary for Immigration and Citizen Services, Julius Kibet Bitok, has revealed that the government is now collecting close to Sh900 million every day up from Sh60 million, as citizens across the globe conveniently access different services.
“This one is a promise delivered. It was one of the pledges of the Kenya Kwanza government, and it has been seamless. Gava Mkononi is a reality,” Bitok said.
According to Bitok, the platform has helped Kenyans overcome the challenge of bureaucracy in accessing government services.
“Consequently, it has contributed to cutting down queues at government offices. It has also helped to seal leakages in revenue collection.”
The platform is projected to collect upwards of Sh2 billion every day in the coming year, going straight to the National Treasury.
“We have synchronised payment through only one pay bill number, that is, 222. Initially we had well over 1,000 pay-bill accounts,” Bitok said.
State data shows that NTSA tops the list of the busiest government departments on eCitizen due to services like applications for driving licenses, vehicle registration, and vehicle inspection.
